Floor Supervisor

Join M.A Honda as a Floor Supervisor in Malda. Salary is up to ₹11,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Bengali, Hindi

Salary

You will be paid ₹9,000 – ₹11,000 per month.

What the job involves

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Bengali, Hindi
• Someone customer-first and polite

Job details

• Location: Malda
• Job type: Full time
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — M.A Honda reviews applications regularly.