Telecaller

M Plus Enterprises wants to bring on a Telecaller for its Mira Road East, Mumbai team. There are 30 open positions. No experience? You can still apply. You can earn up to ₹30,000/month.

Employer’s description

We Are Looking For Motivated And Result-Oriented Collection Executives To Manage Customer Accounts , Follow Up On Pending Payments And Ensure Timely Recovery While Maintaining Good Customers Relationship Minimum Hsc / Graduate Preferred Thoda English & Hindi. Languages : English, Marathi, Hindi

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi
• Someone calm under pressure and patient

Pay and perks

You will be paid ₹15,000 – ₹30,000 per month.

Job details

• Work location: Mira Road East, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by M Plus Enterprises.