Operation Executive

M Plus Parking Services Private Limited wants to bring on an Operation Executive for its Powai, Mumbai team. Salary is up to ₹35,000/month.

Employer’s description

Responsible For Managing Day To Day Operations, Client Management, Checking And Updating. More Than 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹30,000 – ₹35,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Hindi and English, Verbal communication, Typing speed and Complaint handling
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are polite and patient

Position details

• Location: Powai, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 1
• Work type: Work from office
• Job type: Full time
• Shift: 10:00 am - 7:00pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — M Plus Parking Services Private Limited reviews applications regularly.