Customer Care Executive

M-Sanvi Real Estate Pvt. Ltd. has an opening for a Customer Care Executive based in Nawada, Delhi. 5 candidates will be hired for this role. Freshers can apply. You can earn up to ₹15,000/month.

In the employer’s words

We Are Looking For A Presentable And Confident Female Candidate With Excellent Spoken English To Interact With Existing Customers, Address Their Queries, Maintain Strong Client Relationships, And Coordinate With Clients Professionally. The Role May Also Involve Meeting Clients Whenever Required. Type : Inbound | Languages : Hindi, English

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Inbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Nawada, Delhi, Delhi
• Employment type: Full time
• Vacancies: 5
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by M-Sanvi Real Estate Pvt. Ltd..