Team Leader

M-Verse Private Limited has an opening for a Team Leader based in Kharghar, Mumbai. The pay goes up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Marathi, Hindi, English

What the job involves

• Resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Hindi, Marathi, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Marathi, Hindi, English
• Someone customer-first and patient

Salary

The salary for this role is ₹25,000 – ₹30,000 per month.

Job details

• Job location: Kharghar, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with M-Verse Private Limited.