Account / Relationship Management -...

Looking for an Account / Relationship Management -... role in Jogeshwari West, Mumbai? Magnate Sealing Spares is hiring now. There are 2 open positions. The pay goes up to ₹18,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Hindi, English

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi, Marketing, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Jogeshwari West, Mumbai, Maharashtra
• Work mode: Work from office
• Interview timings: 11:00 AM - 7:00 PM | Monday to Saturday
• Timings: 9:45 AM - 7:00 PM (Half an Hour Lunch Break) | Monday to Saturday
• Job type: Full time
• Openings: 2

Ready to start? Upload your resume and apply to Magnate Sealing Spares today.