Chat Process Executive

Magnum Environment Management Private Limited wants to bring on a Chat Process Executive for its Misroad, Bhopal team. Freshers can apply. 30 candidates will be hired for this role. You can earn up to ₹16,000/month.

Note from the employer

Job Opening: Customer Support Executive We Are Hiring Enthusiastic And Customer-Focused Individuals To Join Our Team As Customer Support Executives. And Chat Support Executives Job Role: Handle Customer Queries Via Call, Chat, Or Email Provide Accurate Information And Resolve Customer Concerns Maintain A Positive And Professional Attitude. Languages : English

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• A customer-first, calm under pressure attitude

Salary

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.

Position details

• Location: Misroad, Bhopal, Madhya Pradesh
• Timings: Rotational Shifts
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Employment type: Full time

Apply today and take the next step in your career with Magnum Environment Management Private Limited.