Customer Care Associate (Cca)

Magnum Environment Management Private Limited wants to bring on a Customer Care Associate (Cca) for its Bhopal team. Freshers can apply. There are 30 open positions. The pay goes up to ₹15,000/month.

In the employer’s words

Total Salary- 15206In Hand- 11709Pf- 3365Esic- 536Incentive- 2 K To Kshift Timing- 8 To 5 Pm9 To 6 Pm10 To 7 Pmone Rotational Week Off. Languages : Hindi

Pay and perks

The salary for this role is ₹13,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Comfortable with Hindi
• No English required
• Freshers can apply
• Languages: Hindi
• A patient, customer-first attitude

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Bhopal, Madhya Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 30

Apply today and take the next step in your career with Magnum Environment Management Private Limited.