Customer Care Associate (Cca)

Magnum Environment Management Private Limited wants to bring on a Customer Care Associate (Cca) for its Hoshangabad Road, Bhopal team. 30 candidates will be hired for this role. Salary is up to ₹12,250/month.

Employer’s description

Position: Customer Support Associate & Tele-Collection Executive. Location: Aashima Mall, 1St Floor, Hoshangabad Road, Danish Nagar, Bhopal. Starting Salary: 12,250/Month. Education: Minimum 12Th Pass.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Hindi and English, Verbal communication, Complaint handling
• Basic English
• Freshers can apply
• A patient, polite attitude

Compensation

Compensation: ₹12,250 per month.

Job at a glance

• Job location: Hoshangabad Road, Bhopal, Madhya Pradesh
• Working hours: Rotational shifts
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Magnum Environment Management Private Limited.