Customer Care Executive

Start your next role as a Customer Care Executive with Magnum Environment Management Private Limited in Danish Nagar, Bhopal. 30 candidates will be hired for this role. Great for first-time job seekers. Salary is up to ₹20,000/month.

Note from the employer

Hiring: Csa (Customer Support Associate)Grouplocation: Ashima Mall, 1St Floor, Bhopalwork: Loan Collection & Recovery Through Callingworking Hours: 9 Hoursshift: Day Shift Rotational (8-5 | 9-6 | 10-7)Weekly Off: 1 Day (Rotational)Salary:Ctc: 15,469In-Hand: 11,470Pf: 3,2001St Month Training Stipend: 5,000Eligibility:12Th Pass. Type : Outbound, Domestic | Languages : Hindi

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Hindi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi
• You are patient and calm under pressure

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹15,500 – ₹20,000 per month.

Job details

• Job location: Danish Nagar, Bhopal, Madhya Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

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