Customer Care Executive

Magnum Environment Management Private Limited is hiring a Customer Care Executive in Danish Nagar, Bhopal. There are 30 open positions. Salary is up to ₹15,280/month.

Employer’s description

Job Profile - Collection Executive ( Telicalling) Minimum Education Qualification - 12Th Pass/ Graduate Hindi Communication Skill First Month Training Period 5K Stipend Only Salary - 15287 + Incentive Male/Female Both Can Apply.. Candidate Should Be Flexible With 8 Am To 8 Pm Window ( 9 Hours) ( 8Am-5Pm; 9Am-6Pm; 10Am. Type : Outbound, Inbound, Domestic | Languages : English, Hindi

Compensation

You will be paid ₹11,470 – ₹15,280 per month.

Your responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: English, Hindi
• You are patient and calm under pressure

Quick facts

• Location: Danish Nagar, Bhopal, Madhya Pradesh
• Openings: 30
• Timings: SHIFT 8:00AM -5:00PM ,9:00AM-6:00 PM ,10:00AM-7:00 PM | Monday to Saturday
• Interview timings: 10:30 AM - 4:00 PM | Monday to Sunday
• Job type: Full time
• Work mode: On-site

Ready to start? Upload your resume and apply to Magnum Environment Management Private Limited today.