Relationship Manager

MAHALAKSHMI MUKESH ACHARYA (LoanX Finserv) wants to bring on a Relationship Manager for its Mira Road East, Mumbai team. No experience? You can still apply. The team is filling 10 vacancies. You can earn up to ₹20,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Incentives Will Be Based On Performance. Skills Needed : Computer

What you will do

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Computer
• Basic English
• Freshers can apply
• Skills Needed: Computer

Job details

• Location: Mira Road East, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 10
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 1:00 PM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — MAHALAKSHMI MUKESH ACHARYA (LoanX Finserv) reviews applications regularly.