Telecaller

Mahalaxmi Enterprises is hiring a Telecaller in Navi Mumbai, Mumbai. Great for first-time job seekers. You can earn up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Telecaller. Languages : English

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Compensation

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• You are calm under pressure and patient

Quick facts

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Mahalaxmi Enterprises today.