Telecaller

Looking for a Telecaller role in Andheri, Mumbai? Mahalaxmi Enterprises is hiring now. The pay goes up to ₹22,000/month. There are 30 open positions.

Employer’s description

Telecaller. 1 - 2 Years Experience Compulsory. | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are customer-first and patient

Day-to-day work

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Compensation

Salary: ₹14,000 – ₹22,000 per month, based on skills and experience.

Quick facts

• Job location: Andheri, Mumbai, Maharashtra
• Work type: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Mahalaxmi Enterprises.