Telecaller

Mahamum Developers Pvt Ltd is looking for a Telecaller to join its team in Bamandongri, Mumbai. 25 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹25,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. Type : Sales | Languages : English, Hindi, Marathi

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi, Marathi
• A patient, calm under pressure attitude

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Position details

• Job location: Bamandongri, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 25
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 am - 6.00pm | Monday to Saturday

Click Apply to send your profile to Mahamum Developers Pvt Ltd. It takes less than a minute.