Tellecaler

Mahamumbai Property & Developers has an opening for a Tellecaler based in Seawoods-Darave, Mumbai. The pay goes up to ₹15,000/month. Great for first-time job seekers. 5 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Skills and qualifications

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Active listening, Complaint handling, Hindi and English and CRM tools
• Basic English
• Freshers can apply
• Someone customer-first and polite

Salary and benefits

You will be paid ₹12,000 – ₹15,000 per month.

Quick facts

• Work location: Seawoods-Darave, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Mahamumbai Property & Developers reviews applications regularly.