Customer Care Executive

A new Customer Care Executive role is open at Maizic Smarthomes, Rajendra Nagar - Ghaziabad, Delhi. Salary is up to ₹25,000/month.

Note from the employer

Handle Customer Care Calls And Tickets For Maizic.Com. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• You are polite and calm under pressure

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Rajendra Nagar - Ghaziabad, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Maizic Smarthomes reviews applications regularly.