Field Collection Executive

Join Majestic Enterprises as a Field Collection Executive in Goregaon West, Mumbai. The pay goes up to ₹23,000/month. Freshers can apply. The team is filling 10 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: CRM tools, Active listening, Complaint handling, Typing speed
• Basic English
• Freshers can apply

Your responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹18,000 – ₹23,000 per month.

Position details

• Location: Goregaon West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Majestic Enterprises reviews applications regularly.