Customer Care Executive

Make Your Choice is hiring a Customer Care Executive in Sector 16 - Noida, Delhi. The team is filling 20 vacancies. The pay goes up to ₹15,000/month.

In the employer’s words

Handle Incoming Customer Inquiries And Provide Accurate And Timely Responses Resolve Customer Complaints Or Issues In A Professional And Efficient Mannerensure Customer Satisfaction By Identifying And Addressing Their Needs And Concerns Maintain Customer Records And Update The Relevant Information In The Crm System Collaborate. Languages : English, Hindi

Salary and benefits

The salary for this role is ₹11,000 – ₹15,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone customer-first and polite

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA.
• You will meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.

Position details

• Location: Sector 16 - Noida, Delhi, Delhi
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Make Your Choice.