Customer Care Executive

Make Your Choice wants to bring on a Customer Care Executive for its Sector 16 A - Noida, Delhi team. The team is filling 30 vacancies. You can earn up to ₹15,000/month. Great for first-time job seekers.

Note from the employer

Handle Incoming Customer Inquiries And Provide Accurate And Timely Responses Resolve Customer Complaints Or Issues In A Professional And Efficient Mannerensure Customer Satisfaction By Identifying And Addressing Their Needs And Concerns Maintain Customer Records And Update The Relevant Information In The Crm System Collaborate. Languages : English, Hindi

Your responsibilities

Your main tasks will be to:

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹11,000 – ₹15,000 per month.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi

Position details

• Work location: Sector 16 A - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Make Your Choice today.