Godrej Customer Service Inbound

Malad West has an opening for a Godrej Customer Service Inbound based in Malad West, Mumbai. Freshers can apply. You can earn up to ₹27,000/month. The team is filling 30 vacancies.

In the employer’s words

Process: Godrej (Real Estate) Details: Inbound & Email Prior Experience : Graduate Or Under Graduate Freshergraduate Or Undergraduate With 6 Months Calling Experience Shift Timing: 8Am To 8Pm Any One (Rotational)Week Off V5 Hsc Experience 25 Ctcv5 Hsc Fresher 22 Ctcv6 Graduate Exp 32 Ctcv6 Graduate Fresher 23 Ctcv6 Hsc Experience 27 Ctc Excellent Communication Skills Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Inbound | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, polite attitude

Pay and perks

Salary: ₹18,000 – ₹27,000 per month, based on skills and experience.

Key responsibilities

As a Godrej Customer Service Inbound, your work will include:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Vacancies: 30
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: DAY ROTATIONAL SHIFT ONE ROTATIONAL WEEK OFF
• Job type: Full time

Apply today and take the next step in your career with Malad West.