Customer Care Executive

A new Customer Care Executive role is open at Manabs Sourcing Solutions Private Limited, Sector 67 - Noida, Delhi. There are 30 open positions. The pay goes up to ₹35,000/month.

Note from the employer

Handle Leads Received From Meta.Call Customers And Explain Car Scrap Services.Negotiate Prices And Close Deals.Manage Lead Data And Entries In Tally Cre Software.Follow Up With Customers And Maintain Proper Documentation. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound, Sales, Domestic | Languages : Hindi, English

Compensation

The salary for this role is ₹19,000 – ₹35,000 per month.

Day-to-day work

As a Customer Care Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound, Sales, Domestic
• Languages: Hindi, English
• You are calm under pressure and patient

Quick facts

• Job location: Sector 67 - Noida, Delhi, Delhi
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Apply today and take the next step in your career with Manabs Sourcing Solutions Private Limited.