Customer Care Executive

Looking for a Customer Care Executive role in Sector 18 - Gurgaon, Delhi? Manan Sharma (Shell Consultancy) is hiring now. You can earn up to ₹25,000/month. There are 30 open positions. Freshers can apply.

In the employer’s words

Lob = Phone Pe - Cxwork Mode = Work From Officeprocess = Domestic Processposition = Customer Success Associateheadcount 80 Profilesinterview Mode = Hr Round; Ops Round;Versant; Client Roundposition = Customer Support Executiveskillset = Excellent Coms In English/Hindi (Verbal And Written Communication Skills)Qualification = Graduation Manda. Type : Inbound, Sales, Outbound, Domestic, International | Marketing | Languages : English

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Inbound, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: Inbound, Sales, Outbound, Domestic, International
• Marketing
• Languages: English
• Someone polite and patient

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Position details

• Location: Sector 18 - Gurgaon, Delhi, Delhi
• Work type: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Manan Sharma (Shell Consultancy) today.