Customer Care Executive

Looking for a Customer Care Executive role in Sector 18 - Gurgaon, Delhi? Manan Sharma (Shell Consultancy) is hiring now. 30 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹25,000/month.

Note from the employer

Lob = Phone Pe - Cxwork Mode = Work From Officeprocess = Domestic Processposition = Customer Success Associateheadcount 80 Profilesinterview Mode = Hr Round; Ops Round;Versant; Client Roundposition = Customer Support Executiveskillset = Excellent Coms In English/Hindi (Verbal And Written Communication Skills)Qualification = Graduation Manda. Type : Inbound, Outbound, Domestic, Sales, International | Marketing | Languages : English

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Domestic, English, Inbound, International, Marketing, Outbound and Sales
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic, Sales, International
• Marketing
• Languages: English

Quick facts

• Work location: Sector 18 - Gurgaon, Delhi, Delhi
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Manan Sharma (Shell Consultancy).