Telecaller

Join Mannat Event as a Telecaller in Panvel, Mumbai. The team is filling 10 vacancies. Salary is up to ₹50,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries.

What the job involves

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Salary

The salary for this role is ₹30,000 – ₹50,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Verbal communication, Hindi and English, Complaint handling, CRM tools
• Good English
• Freshers can apply
• You are polite and patient

Position details

• Location: Panvel, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 10
• Work mode: On-site
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Mannat Event reviews applications regularly.