Telecaller

A new Telecaller role is open at Map Enterprises, Virar, Mumbai. The team is filling 20 vacancies. No experience? You can still apply. You can earn up to ₹22,000/month.

Employer’s description

Calling For Bank Emi Collection. Languages : English, Marathi, Hindi

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: English, Marathi, Hindi

Salary and benefits

Salary: ₹12,000 – ₹22,000 per month, based on skills and experience.

Position details

• Job location: Virar, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: On-site
• Working hours: 10.00 AM - 7.00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Map Enterprises.