Telecaller

Map Enterprises has an opening for a Telecaller based in Vashi, Mumbai. Salary is up to ₹18,000/month. There are 10 open positions.

Employer’s description

Telecalling. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹12,000 – ₹18,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are calm under pressure and polite

Job at a glance

• Location: Vashi, Mumbai, Maharashtra
• Shift: 10.00 AM - 7.00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Vacancies: 10

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