Telecaller

Map Enterprises is hiring a Telecaller in Goregaon West, Mumbai. There are 30 open positions. The pay goes up to ₹18,000/month. Freshers can apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹15,000 – ₹18,000 per month.

Your responsibilities

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of English, Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Marathi, Hindi, English
• A polite, patient attitude

Quick facts

• Job location: Goregaon West, Mumbai, Maharashtra
• Openings: 30
• Work type: Work from office
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Map Enterprises. It takes less than a minute.