Bpo International Voice Process

Maple Consulting Services wants to bring on a Bpo International Voice Process for its Ghansoli, Mumbai team. The pay goes up to ₹40,000/month. 30 candidates will be hired for this role.

Employer’s description

Team,As We Failed Miserably To Give Lineups For Mum1A,We Are Working Tomorrow.. Please Share Maximum Numbers For Mum1A English Hiring For Customer Servicehsc 6 Months Cs Experience Mandate Location:- Ghansoli Navi Mumbai 5 Days Working And Saturday Sunday Fixed Offneed Excellent English Communication Shift Timing 8Am To 5Pm Fixed Shiftsalary As Experience Upto 19.5K In Hand.All Round Will Be Telephonic. 1 - 2 Years Experience Compulsory. | Type : Domestic, International | Languages : English, Hindi

What you will do

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.

Compensation

You will be paid ₹20,000 – ₹40,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Domestic, English, Hindi, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, International
• Languages: English, Hindi
• Someone patient and customer-first

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday

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