Bpo Telecaller Inbound Process

A new Bpo Telecaller Inbound Process role is open at Maple Consulting Services, Sakinaka, Mumbai. You can earn up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

Linguistic Requirement...Very Urgent Requirement For Ttk Prestige Customer Service Inbound Process...Salary 20000 Inhandtiming: 10Am To 7Pm11Am To 8Pm Shift: Rotational Off Requirement: 50 Telecallers.Hsc Passed Language : Tamil/Kannada/Telugu/Malayalam/ Bengali. Languages : English, Hindi, Kannada, Bengali, Telugu, Tamil

Salary and benefits

Salary: ₹16,000 – ₹30,000 per month, based on skills and experience.

Requirements

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Bengali, English, Hindi, Kannada, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Kannada, Bengali, Telugu, Tamil

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Sakinaka, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Maple Consulting Services.