Inbound And Outbound Telecaller

Start your next role as an Inbound And Outbound Telecaller with Maple Consulting Services in Bhayander West, Mumbai. You can earn up to ₹18,000/month. 15 candidates will be hired for this role.

In the employer’s words

Urgent Hiring For Bpo Hdfc Voice Email Blended And Lead Generation Calling. Day Rotational Shift And One Rotational Week Off. Need Good English Communication Skills.Freshers Or Experience Both Can Apply. Only Immediate Joiner Required.

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Typing speed, Active listening and Verbal communication
• Good English
• Freshers can apply
• Someone customer-first and patient

Job at a glance

• Location: Bhayander West, Mumbai, Maharashtra
• Employment type: Full time
• Work type: Work from office
• Vacancies: 15
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Maple Consulting Services.