Inbound Voice Customer Support

Maple Consulting Services is hiring an Inbound Voice Customer Support in Dombivali, Mumbai. The pay goes up to ₹16,000/month. There are 25 open positions. Freshers can apply.

Employer’s description

Opening For Axis Bank Customer Service Cross Sales Calling Process . Third Pary Payroll. Palava Dombivali Locationhsc Graduate Required Good English Communication V4 Quality........ Fresher Experience Both Will Do. Salary 16000 In-Hand Plus 21000 Ctc. Incentive 40 Rs Daily Traveling Allowance. Day Rotational Shift Of 9 Hours One Rotational Off. Salary Starts From Day 1 . Salary Date Is 1St Of Every Month ( Looking Candidates From Thane To Badlapur) Max Age 30.

What you will do

As an Inbound Voice Customer Support, your work will include:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Verbal communication, CRM tools, Complaint handling, Hindi and English
• Good English
• Freshers can apply
• A polite, patient attitude

Salary and benefits

The salary for this role is ₹16,000 per month.

Job details

• Location: Dombivali, Mumbai, Maharashtra
• Job type: Full time
• Vacancies: 25
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maple Consulting Services.