International Bpo Executive

Looking for an International Bpo Executive role in Thane, Mumbai? Maple Consulting Service is hiring now. 30 candidates will be hired for this role. You can earn up to ₹38,000/month.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. Need Minimum 6 Months On Paper Experience Mandatory. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What the job involves

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are customer-first and polite

Pay and perks

You will be paid ₹25,000 – ₹38,000 per month.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Vacancies: 30
• Working hours: 24*7 rotational shifts | Monday to Friday

Apply today and take the next step in your career with Maple Consulting Service.