International Bpo Executive

Maple Consulting Services is hiring an International Bpo Executive in Thane, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹38,000/month.

Employer’s description

International Us Process. Need Fluent English Communication Skills Only. Only Experienced Can Apply. Need Minimum 6 Months On Paper Experience Mandatory. International Experience Is Added Advantage. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• You are patient and calm under pressure

Salary and benefits

Compensation: ₹25,000 – ₹38,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Working hours: 24*7 rotational shifts | Monday to Friday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Maple Consulting Services reviews applications regularly.