International Chat Process

A new International Chat Process role is open at Maple Consulting Services, Malad, Mumbai. The team is filling 30 vacancies. Salary is up to ₹30,000/month.

Note from the employer

International Chat Process. Need Fluent English Communication Skills Only. Need Graduate Candidates Only. Need Minimum 6 Months On Paper Experience Mandatory. This Is 24 By 7 Rotational Shifts. This Includes Night Shift. This Is 5 Days Working And 2 Rotational Week Off. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Compensation

Compensation: ₹28,000 – ₹30,000 per month.

Roles and responsibilities

• You'll identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Skills: English, International
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English

Job details

• Location: Malad, Mumbai, Maharashtra
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Timings: 24*7 rotational shifts | Monday to Friday
• Employment type: Full time

Ready to start? Upload your resume and apply to Maple Consulting Services today.