Voice Process (Bpo)

Looking for a Voice Process (Bpo) role in Malad West, Mumbai? Maple Consulting Service is hiring now. 25 candidates will be hired for this role. The pay goes up to ₹30,000/month. Great for first-time job seekers.

Employer’s description

We Do Have Multiple Process For Telecaller. Day Shift Time/ Night Shift Job. Fixed Salary Plus Incentives. Free Job Openings. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What the job involves

• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Night shift
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and polite

Compensation

The salary for this role is ₹15,000 – ₹30,000 per month.

Job at a glance

• Work location: Malad West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Openings: 25

Click Apply to send your profile to Maple Consulting Service. It takes less than a minute.