Banking Voice Process

Join Maple as a Banking Voice Process in Virar, Mumbai. The team is filling 15 vacancies. The pay goes up to ₹35,000/month.

In the employer’s words

Urgent Hiring | Virar Icici Savings Process 30 Openings Hsc/Graduate + 36 Months Exp Required Good English Needed Up To 25,000 In-Hand + Incentives Walk-In: 10 Am 6 Pm (Monsat) Immediate Joinng. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic, Inbound, Mutual Funds | Languages : Marathi, Hindi, Malayalam, Kannada, Tamil, Telugu, English | Preferred Experience In : Real Estate

What the job involves

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marathi, Mutual Funds
• Basic English
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic, Inbound, Mutual Funds
• Languages: Marathi, Hindi, Malayalam, Kannada, Tamil, Telugu, English
• Preferred Experience In: Real Estate
• A customer-first, calm under pressure attitude

Position details

• Job location: Virar, Mumbai, Maharashtra
• Openings: 15
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.