Bpo Inbound And Outbound Process

Start your next role as a Bpo Inbound And Outbound Process with Maple in Thane, Mumbai. No experience? You can still apply. There are 30 open positions. You can earn up to ₹25,000/month.

In the employer’s words

Inbound And Outbound Process. Languages : English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Tamil
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and calm under pressure

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Thane, Mumbai, Maharashtra
• Work mode: Work from office
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30

Ready to start? Upload your resume and apply to Maple today.