Bpo Team Leader,Am, Trainer

Looking for a Bpo Team Leader,Am, Trainer role in Malad, Mumbai? Maple is hiring now. There are 30 open positions. Salary is up to ₹35,000/month.

In the employer’s words

Urgent Opening For Bpo Team Leader, Am And Trainer. Candidates Need To Have Minimum 1 Year On Paper Experience As Tl, Trainer And Am. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : English

What you get

Compensation: ₹22,000 – ₹35,000 per month.

Your responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Inbound, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: English
• Someone polite and calm under pressure

Position details

• Location: Malad, Mumbai, Maharashtra
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Apply today and take the next step in your career with Maple.