Bpo Team Leader

Join Maple as a Bpo Team Leader in Malad, Mumbai. Salary is up to ₹32,000/month. 10 candidates will be hired for this role.

In the employer’s words

Need Team Leader For Bpo. Candidate Need To Have Minimum 1 Year On Paper Experience As Tl In Bpo Sales Process Mandatory. Candidate Should Be Well Versed With Kpi Kra Attrition Shrinkage Etc. 1 - 2 Years Experience Compulsory. | Languages : English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone polite and calm under pressure

Compensation

The salary for this role is ₹25,000 – ₹32,000 per month.

What you will do

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Malad, Mumbai, Maharashtra
• Vacancies: 10
• Work type: Work from office
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.