Bpo Team Leader Trainer Qa

Maple is looking for a Bpo Team Leader Trainer Qa to join its team in Malad, Mumbai. Salary is up to ₹35,000/month. There are 30 open positions.

Employer’s description

Need Team Leader, Trainer, Qa For Bpo. Need Experience As Tl Qa, Am,Trainer In Bpo Mandatory For Minimum 1 Year On Paper. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Salary

The salary for this role is ₹25,000 – ₹35,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, International
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone customer-first and polite

Day-to-day work

• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.