Chat And Coutumer Support Both Avai...

Looking for a Chat And Coutumer Support Both Avai... role in Malad, Mumbai? Maple is hiring now. Great for first-time job seekers. The team is filling 20 vacancies. The pay goes up to ₹35,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

Compensation: ₹15,000 – ₹35,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Inbound, International, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• Someone customer-first and patient

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Job type: Full time
• Working hours: Night shift Cab facility available | 2 rotational week off
• Interview timings: 11:00 AM - 6:00 PM | Monday to Saturday
• Vacancies: 20
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.