Collection Process Dra And Non Dra

Maple wants to bring on a Collection Process Dra And Non Dra for its Airoli, Mumbai team. Salary is up to ₹24,000/month. There are 30 open positions.

Employer’s description

Urgent Requirement Digitide Solution Ltdlocation Airoli Process - Axis Agri Dra, Axis Retail Dra And Indusind Bank Dra Required Dra Certified Candidates.Max Salary 22K To 25K Take-Home With Ctcshift Timing 9Am To 6Pm / 10Am To 7Pm.One Rotational Week Off.Pf And Non Pf Option Available Indusind Collection Writeoff Nondrarequired General Count 20Graduation Mandatory Experience 6Month And Abovesalary 20K To 22K Inhand With Ctc Pf And Non Pf Option Available. Languages : English, Hindi, Marathi

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• Someone customer-first and polite

Pay and perks

Salary: ₹16,000 – ₹24,000 per month, based on skills and experience.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Vacancies: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.