Customer Service.

Maple is looking for a Customer Service. to join its team in Thane, Mumbai. You can earn up to ₹26,000/month. The team is filling 10 vacancies.

Note from the employer

Need Good Communication With 1Year Exp In Inbound Customer Service No Gap More Than 3 Month. 1 - 2 Years Experience Compulsory. | Type : Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati

Who can apply

• 1–2 years of relevant experience
• Education: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Inbound, Kannada, Marathi, Punjabi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati
• A calm under pressure, customer-first attitude

Compensation

Salary: ₹22,000 – ₹26,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.