Customer Service Process

Start your next role as a Customer Service Process with Maple in Bhayander, Mumbai. There are 30 open positions. Freshers can apply. The pay goes up to ₹30,000/month.

Employer’s description

Inbound And Outbound Process. Need Good English Communication Skills Only. Languages : English, Kannada, Telugu, Tamil, Malayalam

What you will do

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English, Kannada, Malayalam, Tamil and Telugu
• Good English
• Freshers can apply
• Languages: English, Kannada, Telugu, Tamil, Malayalam
• Someone polite and customer-first

What you get

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Job at a glance

• Location: Bhayander, Mumbai, Maharashtra
• Work type: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Maple.