Dra Certified For Collection Proces

Maple is looking for a Dra Certified For Collection Proces to join its team in Thane, Mumbai. There are 30 open positions. No experience? You can still apply. Salary is up to ₹22,000/month.

Note from the employer

Need Dra Certified Candidates For Collection Process For Bpo. Freshers And Experienced Both Can Apply. Languages : English, Hindi, Marathi

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Marathi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi
• You are customer-first and calm under pressure

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Maple reviews applications regularly.