Email Chat Process No Target

Maple is hiring an Email Chat Process No Target in Bhayander West, Mumbai. There are 20 open positions. Freshers can apply. You can earn up to ₹20,000/month.

In the employer’s words

Email Chat Process No Target Only 10 To 20 % Voice For More Info Contact Me ( Their Is Limited Vacancy As Soon As Possible Join To Our Company). Type : Domestic, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Punjabi, Bengali, Kannada, Hindi, English

Who can apply

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada and Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Punjabi, Bengali, Kannada, Hindi, English

Salary

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Bhayander West, Mumbai, Maharashtra
• Timings: Day rotational shift | rotational week off
• Work type: Work from office
• Job type: Full time
• Openings: 20
• Interview: 12:00 AM - 5:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Maple today.