Field Collection Executive

Start your next role as a Field Collection Executive with Maple in Vithalwadi, Mumbai. The team is filling 20 vacancies. You can earn up to ₹25,000/month.

In the employer’s words

Visit Customers For Overdue Payments, Negotiate & Collect Payments, Explain Dues & Settlement Options, Follow Up On Commitments, Update Visit Details In System, Coordinate With Team. *Portfolio:* Tata Capital Hl - X Bucket. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹18,000 – ₹25,000 per month.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: CRM tools, Verbal communication, Hindi and English, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Quick facts

• Job location: Vithalwadi, Mumbai, Maharashtra
• Vacancies: 20
• Timings: 9am to 6pm | sunday fixed off ( candidate must have own bike with driving licence)
• Work mode: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Maple.