Ghansoli Non Voice And Voice

Join Maple as a Ghansoli Non Voice And Voice in Ghansoli, Mumbai. The team is filling 10 vacancies. You can earn up to ₹30,000/month.

Employer’s description

Good Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, International, Kannada, Malayalam, Marathi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, patient attitude

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹16,000 – ₹30,000 per month.

Job details

• Location: Ghansoli, Mumbai, Maharashtra
• Employment type: Full time
• Work type: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday / rotational
• Vacancies: 10
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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