Ghansoli Voice And Non Voice

Maple wants to bring on a Ghansoli Voice And Non Voice for its Ghansoli, Mumbai team. The pay goes up to ₹30,000/month. The team is filling 10 vacancies.

In the employer’s words

Good Communication /Required. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, International

Salary

Compensation: ₹16,000 – ₹30,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Inbound, International and Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, International
• A customer-first, calm under pressure attitude

Job details

• Work location: Ghansoli, Mumbai, Maharashtra
• Work type: On-site
• Job type: Full time
• Vacancies: 10
• Timings: 09:30 am - 6:30pm | Monday to Saturday/ rotational
• Interview: 11:00 am - 4:00pm | Monday to Saturday

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